Our regular/basic cleaning service is designed to maintain cleanliness and hygiene in your home or office by focusing on standard cleaning tasks such as dusting, vacuuming, mopping, and wiping down surfaces. However, there are specific tasks that fall outside the scope of this service and are considered part of deep cleaning or specialized cleaning. Below is a list of tasks not included in our basic cleaning service:
A) Floors:
- Grout Cleaning: Removing dirt and grime from grout lines between tiles requires deep cleaning and is not part of basic cleaning.
- Floor Polishing: Polishing floors to restore their shine is considered a specialized cleaning task.
- Floor Scrubbing: Scrubbing of floors, especially to remove stains or scuffs, is not included.
- Carpet Shampooing: Cleaning carpets with shampoo to remove stains and dirt requires special equipment and is part of a specialized cleaning service.
- Carpet Stain/Odor Removal: Targeted treatment to remove stains and odors from carpets requires additional attention beyond regular vacuuming.
- Moving Heavy Items: We do not move heavy furniture or appliances (e.g., sofas, refrigerators, etc.). You are welcome to move them if you want those areas cleaned. We only move small items like chairs that can be lifted with one hand.
B) Bathrooms:
- Stubborn Hard Water Marks: Removing tough water stains on glass, metal, or tile surfaces is part of a deep cleaning process.
- Stubborn Bathroom Stains: Persistent stains on tiles, tubs, or sinks that require scrubbing are not part of the basic service.
- Mold and Mildew Removal: Removing mold or mildew from surfaces, especially in showers or damp areas, requires special treatment.
- Limescale Removal from Shower Glass: Deep cleaning of shower glass to remove limescale buildup is not part of a regular cleaning.
- Scrubbing of Tiles and Grout: Scrubbing to clean tiles or grout in bathrooms is a specialized deep cleaning task.
- Drainage: Cleaning inside of the drainage is not part of a basic cleaning task.
C) Kitchens:
- Stubborn Cooking Residue: Removing burned or baked-on residue from stoves, cookware, tiles requires deep cleaning.
- Lining Cabinets, Ovens, or Stoves: We do not line or relining cabinets or ovens/stoves.
- Removal of Stains: Removing stubborn food stains on kitchen surfaces requires deep cleaning.
- Degreasing: Degreasing of kitchen surfaces, such as hoods or stovetops, is not part of basic cleaning.
D) General Areas (Including Bedrooms):
- Cleaning of Walls and Ceilings: We do not clean walls or ceilings as part of the basic cleaning.
- Cleaning of Baseboards: While we wipe down accessible surfaces, detailed cleaning of baseboards is part of deep cleaning.
- Cleaning of Doors: Doors, including interior and closet doors, are not cleaned as part of the basic cleaning.
- Organizing and Tidying Up the Apartment: Tidying up or organizing personal belongings (e.g., clothes, toys, or books) is a separate service.
- Mold Removal: The removal of mold from any area is a specialized cleaning task.
Vents and Filters: Cleaning the air vents in the bathroom and kitchen is not included in basic cleaning.
- Shelves Not Emptied for Cleaning: We do not empty shelves to clean underneath items. Only the exposed surface will be dusted.
- Personal Items: We do not clean personal electronic devices such as laptops, phones, or other personal items.
For any of the tasks mentioned above, please inquire about our deep cleaning services, which can be customized to meet your needs. We are happy to help ensure your home is cleaned thoroughly and to your satisfaction
FREQUENTLY ASKED QUESTIONS
You should choose basic cleaning when your home or office is already in relatively good condition and you need regular maintenance to keep it tidy. Basic cleaning focuses on routine tasks such as dusting, vacuuming, mopping, and wiping down surfaces. It’s ideal for weekly or bi-weekly upkeep and is perfect for:
- Maintaining cleanliness in commonly used areas (e.g., kitchens, bathrooms, and living rooms)
- Homes or offices that don’t have built-up grime, stains, or stubborn dirt
- Regular upkeep between deep cleanings
- Keeping a space presentable without the need for intensive scrubbing or stain removal
If your space needs more thorough cleaning due to long-term neglect, stubborn stains, or buildup, a deep cleaning would be more appropriate.
You should choose deep cleaning when your home or office requires more intensive cleaning due to accumulated dirt, grime, or stains that regular cleaning can’t address. Deep cleaning is ideal for:
- Areas with built-up grime, stubborn stains, or hard-to-remove dirt (e.g., bathroom tiles, kitchen grease)
- Spaces that haven’t been cleaned for an extended period, 4weeks and above
- Preparing for or after a special event, move-in, or move-out
- Tackling tasks that aren’t part of basic cleaning, such as grout cleaning, removing limescale, cleaning behind appliances, or cleaning walls and baseboards
- Addressing neglected areas such as tops of shelves, cabinets etc
Deep cleaning is more thorough and detailed, making it perfect for restoring your space to a pristine condition.
