When I first decided to hire a cleaning business partner for my business space in Amsterdam, I thought it would be a straightforward task. You search online, pick the first option, and they handle everything, right? Well, not quite. It turns out that finding the right office cleaning company isn’t just about picking one that fits your budget—it’s about finding a partner you can trust to keep
Imagine this: it’s a crisp Monday morning in Amsterdam, and you walk into your office expecting the usual routine. Instead, you’re met with a lingering coffee stain on the carpet from last Friday’s team meeting and a faint trail of dust along the windowsills. As a business owner, you know this isn’t the impression you want to leave on your clients or employees. That’s when you realize—it’s time to hire a professional cleaning company.
But where do you start?
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The 10 Questions I Asked For My Business
I remember staring at the list of cleaning companies, feeling overwhelmed. Who could I trust with my business space? What questions should I even ask? I needed a reliable and quality cleaning service for my office, but I didn’t know what to look for or how to ensure the company I hired would meet my needs. After hours of research and a few trial-and-error experiences, I compiled this list of 10 essential questions to ask before hiring a B2B cleaning company. I hope my journey helps you find the right match for your office needs. Let me walk you through the 10 questions that helped me choose a reliable cleaning company—and why Weschoon stood out above the rest.
Here are the questions you should ask before hiring a B2B cleaning company for your business.
1. What Services Do You Offer?
The first thing I learned was that not all cleaning companies are the same; they don’t offer the same services. Some focus on basic cleaning like dusting and vacuuming, while others offer a full range of services, including deep cleaning, carpet shampooing, window cleaning, and even eco-friendly options. Weschoon impressed me with their versatility—they provide tailored cleaning solutions, including janitorial services, restroom sanitization, and even specialized cleaning for workspaces with specific needs like kitchens or meeting rooms. Understanding the B2B cleaning company service offerings upfront ensured I didn’t have to reach out to another company to fill any gaps.
Tip:
Make a list of your cleaning requirements before contacting any cleaning business partner, and match their services to your needs. Knowing what’s included in their service package helps ensure the company addresses all your cleaning needs, saving time and hassle.
2. What Cleaning Products Do You Use?
If sustainability or employee well-being is important to your organization, this is non-negotiable. If you’re like me, you care about sustainability and the health of your employees. Weschoon uses eco-friendly and non-toxic cleaning products, which was a huge selling point for me. Not only does it protect the environment, but it also ensures a safe workspace for my team.
With sustainability becoming a priority in the Netherlands, and the world at large, I wanted a cleaning business partner that used eco-friendly cleaning products For my business, I chose a company that prioritized eco-friendly and non-toxic products. The impact was twofold—reducing our environmental footprint while creating a safe and healthy environment for my employees.
Tip:
Ask if they use non-toxic, biodegradable products and whether their equipment is energy-efficient. This not only protects the environment but also ensures a safer workspace for employees. Hiring B2B cleaning company that uses environmentally friendly or hypoallergenic products can align with your business’s values and ensure the safety of everyone in the office.
3. How Do You Screen and Train Your Employees?
Trusting someone with access to your office means you need assurance about their professionalism and reliability. I asked companies about their hiring process—Do they conduct background checks? How are their cleaners trained? This question stems from a place of trust. A cleaning team will have access to sensitive areas of your office space. I chose Weschoon because knowing the staff was well-trained in handling office environments gave me confidence in their ability to maintain our space.
Why It Matters:
Rigorous employee screening and training ensure reliability, professionalism, and consistent service quality.
4. Do You Have Experience Cleaning Offices Like Mine?
Every office has its own unique cleaning needs. For example, a law firm or tech startup in Haarlem will have vastly different requirements compared to a retail store or restaurant in Amsterdam. I quickly realized the importance of asking cleaning providers about their specific experience—do they understand how to maintain high-traffic areas or handle sensitive equipment like monitors and keyboards without damage? When hiring a cleaning business partner for my business, I didn’t hesitate to ask for examples of similar clients they’ve worked with.
Tip:
Choose a B2B cleaning company with experience in your industry. Such companies are more likely to understand the unique challenges and expectations that come with your office environment, ensuring a tailored, efficient service. For example, Weschoon specializes in B2B cleaning for industries like, retail, manufacturing, hospitality, distribution, sport and recreation spaces, offering expertise that aligns with specific business needs.
5. What Are Your Rates, and How Is Pricing Structured?
Budgeting was one of my top priorities, so I made sure to ask about pricing upfront. Some cleaning companies charge by the hour, while others offer a flat rate based on the size or specific needs of your office. And there are exception cleaning companies, like Weschoon that charges based on what suits your business best. It’s essential to understand how their pricing is structured to avoid surprises down the line.
Beware of Unrealistic Quotes
I learned to be cautious of quotes that seemed too good to be true—cheaper services often mean corners are being cut. Investing slightly more in a reliable, high-quality cleaning service paid off in the long run for my business.
Transparency Is Key
No one likes hidden fees or unexpected charges. When I partnered with Weschoon, I appreciated their clear and upfront pricing. I realized that a one-size-fits-all approach didn’t work. My office cleaning needed extra attention in the kitchen area, where spills and crumbs often piled up, but not as much focus on the storage room They provided a detailed quote tailored specifically to the size of my business and the type of cleaning required. Their transparency made budgeting stress-free and predictable.
Tip:
Don’t base your decision solely on hourly pricing. Be open to the cleaning company’s recommendations on which pricing structure works best for your business. Hourly rates may work for some industries, but a flat rate could be more effective and predictable for others. A company with industry experience, like Weschoon, can guide you to the best option.
6. What Are Your Quality Control Measures?
A professional cleaning company should have a clear system to monitor the quality of its work. One of my biggest concerns was ensuring the cleaning of my business space was done to the highest standards. Even the best cleaning companies can miss a spot occasionally. I asked about their process for addressing feedback and ensuring continuous improvement.
Weschoon provided a dedicated project manager who checked in regularly and made adjustments as needed. If I ever noticed an issue, they addressed it promptly and professionally, which gave me peace of mind. This level of customer service made all the difference; Their proactive approach, including regular quality checks and open communication channels, stood out to me. Their commitment to continuous improvement meant I didn’t have to chase after them if something wasn’t right—they were already on top of it.
Tip:
Choose a cleaning business partner with strong quality control systems in place. Whether through routine inspections, client feedback, or a dedicated point of contact, these measures ensure your workplace stays spotless and that you have a clear recourse if something isn’t up to standard.
7. Do You Provide a Consistent Team for My Business?
Accountability was one of my top priorities when choosing a B2B cleaning company for my business. Having a consistent team assigned to my office made all the difference. It built trust and ensured that the cleaners were already familiar with the office layout, unique cleaning needs, and our priorities.
With Weschoon, I appreciated seeing the same faces every week. They guarantee a dedicated team for my business, which eliminates the hassle of training new cleaners or explaining your preferences repeatedly. Their team quickly became familiar with our cleaning schedule, high-traffic areas, and even small details like how we prefer our desks cleaned.
Why It Matters
A consistent cleaning team not only saves time but also enhances the quality of service. Familiarity with your space reduces errors, ensures seamless service, and allows you to focus on running your business without interruptions.
Tip:
Ask potential cleaning business partner about team consistency. A stable and dedicated team fosters trust, efficiency, and accountability for your office cleaning needs.
8. Are You Licensed and Insured?
Never skip this question. When hiring a B2B cleaning company for your office, you’re inviting them into your private space, potentially outside regular business hours. A licensed provider ensures compliance with regulatory requirements, which reduces risk and guarantees professionalism. On the other hand, insurance offers peace of mind, protecting you from financial liability if something goes wrong during the cleaning process. Weschoon stands out by being fully licensed and insured, giving me complete confidence in their services. They strictly adhere to industry regulations and prioritize safety for both their clients and employees. This level of professionalism allows me to focus on my business without worrying about potential mishaps.
Why It Matters:
A licensed provider gives you assurance that their operations are compliant with regulatory requirements. Insurance protects both your business and their team from unforeseen incidents.
9. Can You Work Around My Business Schedule?
As a busy office, we needed cleaning done after hours to avoid disruption during work hours. I learned to check if the B2B cleaning company was flexible enough to accommodate our preferred schedule. My cleaning partner, Weschoon provided flexible scheduling, offering early morning, late evening, and weekend options so their work never interfered with my business operation and team’s productivity.
Why It Matters
Flexible scheduling ensures cleaning is done without interrupting your team or clients. Whether it’s early mornings, late evenings, or weekends, a professional cleaning company should accommodate your office’s needs.
Tip:
Always confirm whether the cleaning company can adjust to your preferred schedule. Flexibility is a hallmark of professional and client-focused service. It ensures cleaning complements your operations instead of clashing with them.
10. What Sets You Apart From Other B2B Cleaning Companies?
When making a final decision, I asked each cleaning company to explain what made them different. This helped me identify providers who offered more than just basic cleaning. Whether it was personalized service, eco-friendly practices, or a portfolio of satisfied clients, I wanted to know their unique value proposition.
A company’s differentiators highlight its strengths and show whether it aligns with your values and business needs. Knowing what makes them special can give you confidence in your choice and reassure you that they’ll go the extra mile. Weschoon stood out for their customer-first approach, transparent communication, and eco-friendly cleaning methods. They’ve worked with high-profile clients, which speak to their professionalism and reliability. Their dedication to understanding my business needs and customizing their services made them the clear choice for our office.
Tip:
Ask this question to identify the cleaning business partner that truly aligns with your goals. Look for standout qualities that demonstrate professionalism, innovation, and commitment to excellence.
Why These 10 Questions Matter
Each of these questions addresses a vital aspect of what makes a reliable B2B cleaning company. From compliance and pricing to personalized service and environmental responsibility, these factors collectively determine the quality and reliability of your chosen provider.
A study by the International Sanitary Supply Association (ISSA) found that a clean workplace can reduce employee sick days by 46% and improve productivity by up to 12%. These numbers underscore the importance of selecting the right cleaning partner—it’s not just about appearances; it’s about creating a healthier, more efficient workspace.
For me, the process was an eye-opener. It taught me the importance of partnering with a company that shares your commitment to quality and professionalism. If you’re looking for office cleaning services in the Netherlands, don’t hesitate to explore your options and make an informed decision.
Conclusion
My decision to hire a cleaning company was a turning point for my business. By asking these 10 questions, I ensured that the cleaning business partner I chose was more than just a service provider; Weschoon became an extension of our team, supporting our operational success.
Hiring the right B2B cleaning company isn’t just about keeping your workspace tidy. It’s about creating an environment that inspires your employees and strengthens your brand reputation for clients and visitors alike. If your business could benefit from quality professional cleaning services that check all these boxes, don’t hesitate to reach out to trusted providers in your area. Cleanliness isn’t just a service; it’s an investment in your business’s future.
Frequently Asked Questions
Pricing varies based on your office’s size, location, and service scope. In the Netherlands, expect to pay anywhere between €30 to €50 per hour for a professional service, though customized packages often provide better value.
Yes! Most professional cleaning companies offer flexible schedules to accommodate your business’s needs. Whether you need early morning, late evening, or even weekend services, cleaning company will work around your schedule to ensure minimal disruption to your routine. Always discuss your specific needs with the cleaning company.
Pay attention to recurring themes in customer reviews, such as quality of service, reliability, flexibility, attention to detail, responsiveness, customer satisfaction and staff professionalism
